Privacy Policy

Effective Date: October 1st, 2024

At OurPetDr, we are committed to protecting the privacy and security of our users. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: When you sign up for our services, join a waitlist, or enter our giveaways, we may collect personal information such as your name, email address, phone number, and pet details.
Payment Information: If you make purchases through our site, payment details may be collected (through third-party payment processors such as Stripe or PayPal).
Automatically Collected Information: We may collect information such as your IP address, browser type, pages you visit, and actions you take on our website. This is collected via cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect to:

Provide and personalize our veterinary concierge services.
Communicate with you regarding services, promotions, or upcoming events.
Process transactions and send you relevant notifications.
Improve our website’s performance and user experience.
Conduct marketing and referral programs, including giveaways and contests.
Comply with legal obligations and enforce our terms of service.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information under the following circumstances:

Service Providers: We may share information with trusted third-party service providers (such as payment processors, cloud storage services, etc.) who assist us in operating our business.
Legal Requirements: If required by law, we may disclose your information to comply with legal processes or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Improve your browsing experience on our website.
Analyze how our website is used.
Deliver relevant marketing messages.

You can manage your cookie preferences through your browser settings.

5. Your Rights and Choices

Depending on where you reside, you may have certain rights regarding your personal information, including:

The right to access the personal data we hold about you.
The right to correct or update your personal information.
The right to request the deletion of your data (subject to legal or contractual restrictions).
The right to opt-out of marketing communications by following the unsubscribe link in our emails.

For any requests regarding your data, please contact us at: OurPetDr@gmail.com

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we may have collected information from a child under 13, please contact us, and we will take steps to delete the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

OurPetDr
Email: OurPetDr@gmail.com